PRIVACY POLICY

Effective Date: 01/01/2025

Mission Pressure Washing ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, physical address, or other identifying information you provide when contacting us or booking services.
Device and Usage Information: IP address, browser type, pages visited, time spent on the site, and other analytics data.
Payment Information: Collected only when you make a purchase; processed securely by third-party payment processors.

2. How We Use Your Information

We may use your information to:

Provide and manage services
Respond to inquiries and customer service requests
Send booking confirmations and updates
Improve our website and customer experience
Send occasional promotions or updates (only with your consent)

3. SMS Communications

When you provide your mobile number, you consent to receive SMS messages from us related to:

Appointment confirmations
Service updates
Customer service
Promotional offers (occasional)

Message Frequency: Varies
Message & Data Rates: May apply
Opt-Out: Reply STOP to unsubscribe
Help: Reply HELP or contact us at [email protected]

We do not share SMS opt-in data with any third parties or affiliates for marketing or promotional purposes.

4. Sharing of Information

We do not sell your personal information. We may share data with trusted third parties only in the following cases:

To facilitate payments or service delivery
To comply with legal obligations
To protect the rights and safety of our business and users

5. Data Security

We take reasonable steps to protect your personal information using physical, technical, and administrative safeguards. However, no system can be 100% secure, so we cannot guarantee the absolute security of your data.

6. Your Rights Under the CCPA (California Consumer Privacy Act)

If you are a California resident, you have the right to:

Request to know what personal data we collect, use, and share
Request deletion of your personal information
Opt-out of the sale of personal information (we do not sell data)

To exercise any of these rights, please email us at [email protected] with the subject line "CCPA Request."

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance user experience, understand usage, and improve our website. You can manage cookie settings through your browser.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." Your continued use of our site and services constitutes your acceptance of any changes.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

📧 [email protected]